Email Guilt

[imschur]

I have reached the point where I receive too many email through the contact pages of my sites and I have had to draw the line and ask folks to join the forums.

For starters you cant imagine the volume. Then there's the messages from the clearly insane. I have folks asking about orders they placed with me. That one I can almost let go at my ar15 site as the former domain owner of the .com was a store and there is a similar named store currently. But jeez don't folks know who they buy stuff from or worse where they sent a weapon? 

Then their the really nice messages with kudos and constructive criticism. The real difficulty is the question who's answer I do not know that I end up spending an hour or two figuring out.

Problem is I feel guilty for not answering messages or forgetting as I really do want to respond to everyone.

Do you guys think it's harmful to my sites to ask folks to join the forum to get questions answered?

[Microgunner]

Ah, the heavy price of popularity. Joining is the most reliable way to reasearch their needs.

[imschur]

I don't think its popularity. The amount of emails is not proportionate to the traffic increase over the years. It's more like someone wrote on a bathroom wall.

I forgot to mention that some messages also smell like big brother being fishy. I actually started saving every email  C:-)

[Alfa One]

I see no harm in asking people to join your sites. Many people may learn as well from their questions.

[imschur]

I see no harm in asking people to join your sites. Many people may learn as well from their questions.

Exactly my point

[asmurff]

I agree they should join, many questions apply to many of us who sometimes just hadn't thought to ask, plus everyone brings some experience, some vast amounts of experience and knowledge.

[techmike]

Well, you have a group of Moderators, get those lazy guys to help you out. ::)

[lmao_37]

Well, you have a group of Moderators, get those lazy guys to help you out. ::)

Good point